Support Center
We're here to help you navigate your cosmic journey.
Frequently Asked Questions
How do I edit my birth details?
Go to the SELF tab → Settings → "Edit birth particulars". You can update your birth date, time, and location. Your readings will automatically regenerate with the new information.
Why do I need to enter my birth time?
Your birth time is required to calculate your Ascendant (Rising) sign and accurate house placements. If you don't know your exact birth time, you can select "I don't know" and we'll use noon as a default. Your daily readings will still be personalized to your Sun sign.
What is The Complete Almanac subscription?
The Complete Almanac unlocks unlimited Oracle questions, deep dive content for each tradition, and advanced compatibility features. You can subscribe monthly (£8.49) or annually (£55.90 — 45% savings).
How do I cancel my subscription?
Subscriptions are bought and managed through Google Play. On your Android device:
- Open the Google Play app.
- Tap the profile icon.
- Tap Payments and subscriptions.
- Tap Subscriptions.
- Select the Astrobiography subscription.
- Tap Cancel subscription.
Your access continues until the end of the current billing period. Deleting the app or your account does not cancel a subscription.
Why are my readings different from other apps?
Astrobiography synthesizes Western, Vedic, and Chinese astrology into a unified portrait. Each tradition offers unique insights, and together they reveal a more complete picture than any single system alone.
How does The Oracle work?
The Oracle uses AI to generate personalized responses based on your birth chart and current planetary transits. Ask any question and receive honest, psychologically incisive guidance. Free users receive 2 questions per day; The Complete Almanac subscribers have unlimited access.
Can I add friends and family to the app?
Yes! Use the CIRCLE tab to add people with their birth details. You can then generate their cosmic blueprints and see compatibility readings between any two people in your circle.
Is my data private?
Absolutely. We do not sell your personal data. Your birth information is used solely to generate your astrological readings. See our Privacy Policy for complete details.
The app isn't loading my daily reading. What should I do?
Try these steps: 1) Check your internet connection, 2) Close and reopen the app, 3) If the issue persists, sign out and sign back in from Settings. If you continue to experience problems, please contact us.
How do I restore my purchases on a new device?
Purchases are tied to the Google account that made them. On the new device, sign in to Google Play with that same Google account, then sign in to Astrobiography with your usual account.
Contact Us
Can't find what you're looking for? Reach out to our team:
- General Support: m@sagittarius-a.co.uk
- Privacy Inquiries: m@sagittarius-a.co.uk
- Business Inquiries: m@sagittarius-a.co.uk
When contacting support, please include:
- Your device type and Android version
- A description of the issue
- Screenshots if applicable
App Information
- Languages: English, Spanish, French, Italian